Carls Jr/Green burrito Support Ticket

Unhappy

Created By: Brendagarcia's Picture Brendagarcia Last Reply: Brendagarcia's Picture Brendagarcia
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0

I absolutely love Carl's Jr, the food is great and so is the service until I came to this recent open Carl's Jr. in Carson, Ca on Del Amo st. Which I was happy about because it’s close to the University I attend. The woman in charge (wearing black with no hat) was rude, very disrespectful, and gave me the food incorrectly.

At the time when she was taking my order she ignored me and left before I completed the actual order leaving me talking to the register only. Therefore I repeated what I said two more consecutive times. She kept speaking in Spanish to the other employees around her and she still didn’t pay attention to what I was saying. Finally I purchase my two sandwiches.

When I receive my order and left and I saw what I specifically order was wrong. I went back in right away and told her I wanted mayo on the big Carl like I told her. She responded with an attitude saying that I never mention that to her, when I did three different times. Did she listen to me as the consumer? No she didn’t and she didn‘t give my order how I wanted. This was very disappointing and I’m very unhappy about it.


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